Legal notice

QUALITY POLICY (MISSION, VISION, VALUES, STRATEGIC ORIENTATION)

The transcript of the Quality Policy is presented below:

MISSION

Act as a professional organization, seeking to be one of the first choices of customers, in all regions in which it operates through:



Producing good results and always improving profitability, through the provision of services that meet what the customer expects;
Prioritize mobility and pluridisciplinarity;
Promoting an inspiring work environment that fosters team spirit, open communication and a process- and innovation-oriented mentality;
Building competitive advantages, based on experience, knowledge and qualifications, through developing the potential of your human resources.
VISION

To be recognized by the national market as a reliable, competent, strategic, responsible partner, enabling a good price/quality ratio.

Innovation, quality and originality are the cornerstones of our work to supply products.

VALUES

Integrity – We work with our current and potential customers, as well as our suppliers in an open, honest and sincere manner;

Company social responsibility – We work to improve the integration conditions of our employees and to obtain better performance in accordance with the most modern demands relating to local social and economic issues;

Communication – We believe that information exists to be shared and move people, meeting the company's central performance objectives;

Knowledge – We invest in continued training and specialization of our human resources as a means of professional development.





STRATEGIC ORIENTATION

• Invest in management by objectives, in planning and dynamic control of process performance and in its continuous improvement;

• Identify and continuously evaluate the needs and expectations of customers and other relevant stakeholders, creating conditions to meet them;

• Involve the entire organization in achieving our Mission, Policy and Values;

• Ensure adequate competence of employees, providing them with appropriate training;

• Carry out our services in compliance with all current legal provisions;

• Fight for ethics and respect in the business to be carried out;

• Encourage an attitude of continuous improvement in the organization and QMS.



QUALITY OBJECTIVES



Objectives are typically supported by metrics that integrate quantified indicators and associated targets. These are periodically supervised, within the framework of the Quality Policy. This way, the performance results of the Processes identified for the Quality Management System are monitored.

To this end, the mechanisms considered most appropriate for this supervision are implemented. The results are analyzed during management meetings, notably System Review meetings.